Shared Lives Carers Questionnaire - Page 1 of 3 - Cumberland Council

Shared Lives Carers Questionaire

Thank you for supporting our scheme and the people to whom we provide a service. We hope that you continue to enjoy being part of the Shared Lives service in Cumbria.

We really want to hear your views and understand what we do well and where improvements could be made.

We would appreciate you taking a few minutes to complete our questionaire.

1. Name of carer?

(You may complete the questionnaire anonymously if you prefer)

2. How long have you been a Shared Lives Carer?

Less than one year 1 - 2 years 3 - 4 years More than 5 years

3. Which of the following Shared Lives placements do you provide?

Long term Respite Day Support

Is there anything you would like to tell us about this?

4. During your assessment process, did you find your scheme worker helpful?

At every stage Most of the time Some of the time Not at all

Is there anything you would like to tell us about this?

5. Since being approved, how satisfied or dissatisfied are you with the support you receive from the team? (Score 1 - 5, 1 being very dissatisfied - 5 being very satisfied)

Any further comments for improvements?

6. Do you know how to report concerns, how to make a complaint or provide a compliment in relation to the Shared Lives scheme?

Yes No

Is there anything you would like to tell us about this?

7. Were you offered training to help you become a Shared Lives Carer?

Yes No

Is there anything you would like to tell us about this?

8. To meet the training requirements for your role- how beneficial have you found the courses? Score 1 – 5 (1 being very poor – 5 being very good)

Is there anything you would like to tell us about this?

9. Have you attended any of the Shared Lives Carer meetings this year?

Yes No

If you have not attended please let us know why?

10. Generally how easy or difficult is it to access the following Council services for yourself or the person you support? (1 being very poor - 5 being very good)

Is there anything you would like to tell us about this?

11. Within your role as Shared Lives Carer, have you experienced any issues or concerns with any of the above services?

Yes No

If yes please give details below.

12. In terms of your own capacity and workload, are you at your own limits?

Yes No

Would you consider additional arrangements?

13. Overall how would you rate your experience of being a Shared Lives Carer? Score 1 – 5 (1 being very poor – 5 being very good)

1 - Very Poor 2 - Poor 3 - Average 4 - Good 5 - Very Good

14. Would you recommend becoming a Shared Lives Carer to others?

Yes No

Is there anything you would like to tell us about this?

15. Please describe your experience of being a Shared Lives Carer in three words:

16. Thank you for taking the time to complete this questionnaire, your views are important to us. If you have any further comments to make please use the space below:-