Cumberland Care Residential Homes - Family and Advocates Survey

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Closes 29 Feb 2024

Cumberland Care Family and Advocates Survey

We would like to ask you some questions about the care your family member or person you support receives. We want to find out what is working well and what could be improved.

1. Which care home does your family member or person you support live in?
2. Do you find the home comfortable, clean and welcoming?
3. Do you think your family member or person you support feels safe in the home?
4. Do you feel your family member or person you support is well cared for?
5. Do you feel your family member or person you support is treated with dignity and respect by the staff?
6. Do you feel that your family member or person you supports’ health needs are met by the home?
7. Are you involved in the completion and reviewing of the care plan?
8. Is your family member or person you support encouraged to make decisions and choices for themselves?
9. Do you think there are enough meaningful activities and positive interaction for residents?
10. Do you think the home has good links to the community?
11. Do you find the staff responsive, helpful and informative?
12. Do you know who to go to if you have a concern?
13. Do you find the home well-led and effective?
14. Do you find the lines of communication from the home effective?
15. How do you think the communication could be improved?
16. What do you think works well in the home?
17. What do you think could be improved?