Review of Taxi Zones in Cumberland

Cumberland Council is inviting the community to participate in a consultation aimed at reviewing the current taxi zones across the Cumberland area.  
 
Since the establishment of Cumberland Council, the taxi licensing zones from the former Allerdale Borough Council, Carlisle City Council, and Copeland Borough Council have remained in place. This has resulted in a system where each zone licences its own taxis and drivers, leading to differing rules, tariffs, and limited operational areas. 
 

The Current Challenge 

The current system requires drivers and vehicles operating across the whole of Cumberland to obtain two separate licences in each of the three zones. This can create unnecessary barriers for drivers and limit their ability to serve customers across the entire area. 
 

The Proposal 

Cumberland Council is exploring the possibility of creating a single taxi licensing zone. If a single taxi licensing zone was created, only two licences would be required for the whole of Cumberland – one hackney carriage vehicle licence and a hackney carriage driver’s licence. 
 

Your Voice Matters 

The Regulatory Committee of Cumberland Council is conducting this consultation to gather feedback on whether to maintain the three existing taxi licensing zones or transition to a single zone for the entire area. This inclusive process seeks input from all stakeholders, including residents, taxi operators, drivers, businesses, and users connected to the taxi trade. 
 

Consultation Details 

The consultation will be open from  Friday 28 February 2025 to Thursday 22 May 2025. After the consultation period ends, all responses will be compiled and presented to the Regulatory Committee for consideration. 
 

How to Participate 

To submit your views, please complete the consultation via our dedicated platform. Responses submitted outside this platform will not be considered by the Licensing Authority. 

If you would prefer to print this form and send it back to us please download the survey as a PDF and send your responses to the following addresses. 
 

• Former Copeland area: Taxi Licensing Department, Whitehaven Commercial Park, Moresby Parks, Whitehaven, CA28 8YD 

• Former Allerdale area: Taxi Licensing Department, Allerdale House, New Bridge Rd, Workington, CA14 3YJ 

• Former Carlisle area: Taxi Licensing Department, Civic Centre, Rickergate, Carlisle, CA3 8QG