Direct Payments Survey

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This survey is for people who receive Direct Payments, or who support someone who does.

It should take around 10-15 minutes to complete.

The aim is to understand what it’s like to use a Direct Payment so services can continue to improve. We want to know what works well and what could be better.

Taking part will not affect your Direct Payment. There are no right or wrong answers, please answer based on your experience. You can skip any questions if you wish. Your responses will help build a clear picture of people’s experiences and shape future improvements.

All answers will be kept confidential and shared in a way that does not identify you. Any personal information will be handled in line with Cumberland Council’s data protection policies. For more information visit the Cumberland Council website.

An Easy Read version of the survey is available. If you would like a copy, or need the survey in an alternative format, please contact coproduction@cumberland.gov.uk

Thank you for taking the time to complete this survey. This survey will close on Monday 7 September 2026.

If you have any questions about this survey, please email coproduction@cumberland.gov.uk

This survey will open at 9am on 10 August 2026.

This survey is for people who receive Direct Payments, or who support someone who does.

It should take around 10-15 minutes to complete.

The aim is to understand what it’s like to use a Direct Payment so services can continue to improve. We want to know what works well and what could be better.

Taking part will not affect your Direct Payment. There are no right or wrong answers, please answer based on your experience. You can skip any questions if you wish. Your responses will help build a clear picture of people’s experiences and shape future improvements.

All answers will be kept confidential and shared in a way that does not identify you. Any personal information will be handled in line with Cumberland Council’s data protection policies. For more information visit the Cumberland Council website.

An Easy Read version of the survey is available. If you would like a copy, or need the survey in an alternative format, please contact coproduction@cumberland.gov.uk

Thank you for taking the time to complete this survey. This survey will close on Monday 7 September 2026.

If you have any questions about this survey, please email coproduction@cumberland.gov.uk

This survey will open at 9am on 10 August 2026.

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Page last updated: 10 Aug 2026, 01:22 PM