Cumberland Care Residential Homes - Residents Survey 2023 - Page 1 of 3 - Cumberland Council - Citizen Space

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Cumberland Care Residents Survey

We would like to ask you some questions about how you have found your care. We want to find out what is working well and what could be improved.

1. Which Care Home do you live in?

(Required)

2. Do you find the home comfortable, clean and welcoming?

(Required) Yes No

Is there anything you would like to tell us about this?

3. Do you feel well cared for?

(Required) Yes No

Is there anything you would like to tell us about this?

4. Do you feel safe in the home?

(Required) Yes No

Is there anything you would like to tell us about this?

5. Do you feel you are treated with dignity and respect by the staff?

(Required) Yes No

Is there anything you would like to tell us about this?

6. Do staff communicate effectively with you?

(Required) Yes No

Is there anything you would like to tell us about this?

7. Do you take part in developing and reviewing your care plan?

(Required) Yes No Don't know

Is there anything you would like to tell us about this?

8. Are you encouraged to make decisions and choices for yourself?

(Required) Yes No

Is there anything you would like to tell us about this?

9. Do you enjoy the meals in the home?

(Required) Yes No

Is there anything you would like to tell us about this?

10. Are you happy with the choice of food and drink that is offered?

(Required) Yes No

Is there anything you would like to tell us about this?

11. Are you happy with the times meals and drinks are provided?

(Required) Yes No

Is there anything you would like to tell us about this?

12. Do you have any suggestions of meals that you would like that are not currently provided?

Suggestions:

13. Are you happy with the range of activities available?

(Required) Yes No

Is there anything you would like to tell us about this?

14. Do you spend time doing the things you value and enjoy?

(Required) Yes No

Is there anything you would like to tell us about this?

15. Do you feel that the home has good links with the local community?

(Required) Yes No Don't know

Is there anything you would like to tell us about this?

16. What are the best three things about living here?

17. What would you change about living here?